Need help with a shipment? Email zigoumai19xy@163.com and include your order number.
Orders move into processing after payment is confirmed. Processing time can vary based on product availability, order volume, and carrier handoff timing.
Available shipping methods and final shipping charges are shown at checkout based on your address and the items in your cart.
Once tracking is available, you can follow your shipment from Track Order. Carrier scan timing can vary, so tracking activity may not appear immediately after dispatch.
Transit times depend on destination, carrier performance, weather, customs review when applicable, and peak-season volume. Carrier delays can happen outside of our direct control.
Please review your shipping details carefully before placing an order. Incorrect or incomplete addresses can lead to delays or failed delivery attempts.