Return Policy

Last updated: March 26, 2026

Cancellation

Orders can be cancelled before shipment.

• Full refund will be issued if cancelled in time.
• Orders cannot be cancelled after they are shipped.

Returns

We accept returns within 14 days after delivery.

To be eligible:

• Item must be unused
• In original condition and packaging
• With proof of purchase

Important: Do not send items back without contacting us first.

Return Shipping

• Customer pays return shipping
• No restocking fee
• If the item is defective or incorrect, we will cover the cost

Refunds

Once your return is received and inspected:

• You will be notified by email
• Approved refunds will be processed within a few business days
• Refund will be sent to your original payment method

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account
• Contact your credit card company
• Contact your bank

If you still have not received your refund, please contact us at zigoumai19xy@163.com.

Return Address

Please contact customer service to get the return address:

zigoumai19xy@163.com